FREQUENTLY ASKED QUESTIONS
We have a 10-day return policy, which means you have 10 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at 'contact@endorphinclothing.com' Please note that returns will need to be sent to the following address: [2/52 Clyde street St Kilda 3182, VIC, Australia]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at contact@endorphinclothing.com'
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at 'contact@endorphinclothing.com'
- Australia Standard Post: $12 (FREE FOR ORDERS OVER $100) - 3-5 Business Days
- Australia Express Post: $17.50 - 2-3 Business Days
- New Zealand Standard International $18.50- $35.95 (depending on weight of order) - 4-12 Business Days
- Rest Of World: $39.99 - (5-14 Business Days)
TEE SHIRT
SMALL:
TEE SHIRT: SHOULDER WIDTH: 48cm
SLEEVE LENGTH: 22cm
LENGTH: 68cm
MEDIUM:
SHOULDER WIDTH: 49cm
SLEEVE LENGTH: 23cm
LENGTH: 70cm
LARGE:
SHOULDER WIDTH: 51cm
SLEEVE LENGTH: 23cm
LENGTH: 73cm
EXTRA LARGE:
SHOULDER WIDTH: 52cm
SLEEVE LENGTH: 24cm
LENGTH: 75cm
With all purchases over $100 we offer free Australian shipping. Delivery times 2-14 business days depending on location.
You can check your tracking number for updates or email us. shipping policy.
Please allow 7-15 business days for delivery.
You will be emailed an order number. If you selected express shipping, you will receive a tracking number within 24 hours of your purchase. We tend to ship same day or next day depending on time of order.
If you spend over $100 you get free shipping, you will recieve an order recipt and we will ship it same day.
We do everything we can to ship orders ASAP, so if you there's a mistake with your order, please contact our support team ASAP via the website chat option or email us at 'contact@endorphinclothing.com
• All major credit cards, as shown at checkout
• PayPal: if you do not have an account yet, you can create one while shopping with us
• Apple Pay, Google Pay, Samsung Pay
Please note that your billing address must match the address on your credit card statement.
Once you place your order online, we will ship your item same day and send you a tracking number. We will send you tracking updates as soon as you place an order.